At SOFTSOVE PRIVATE LIMITED, we aim to provide quality services that meet your needs. If you are not satisfied, please review our refund and cancellation terms.
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Eligibility for Refunds:
- Refunds are available for specific services, including website design and CRM subscriptions, within a specified time from the date of purchase.
- Website Design Services: Refunds can be requested within 14 days of project initiation if you are unsatisfied with the preliminary designs. Once the final design is delivered, refunds are not available.
- CRM Subscriptions: Monthly subscriptions can be canceled anytime, but refunds are not available for partial months. Annual subscriptions are eligible for a refund if canceled within the first 30 days.
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Processing Time:
- Approved refunds will be processed within 5-7 business days. Refunds will be credited to the original payment method or bank account associated with the purchase.
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Cancellation:
- To cancel a service or subscription, contact our support team. You will receive an email confirmation of the cancellation, including any refund eligibility details.
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Non-Refundable Services:
- Customized and completed services, once delivered, are non-refundable.
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Changes to the Policy:
- We may modify this refund policy. Updates will be posted on this page.
Please contact us with any questions or to initiate a refund or cancellation request.